As 2021 comes to a close, all of the team at The Sussex Collaborative would like to wish you a happy and prosperous New Year. Looking ahead into 2022 Joe reflects that whilst uncertainty clouds the horizon, we can take comfort that both people and customers are resilient, having learnt to adapt over the last …
What is Customer Lifetime Value and why is it important? Customer Lifetime Value (CLV) is a fantastic feel good measure for a business, as a healthy CLV shows that all the hard work which goes into acquiring customers has delivered positive financial value to the business with customers developing a long term relationship. It …
Metric of the month No 7 – Customer Lifetime Value Read More »
We are absolutely over the moon to have been awarded Best Business Support Consultancy Specialist for Sussex by the Southern Enterprise Awards. Just over a year since establishing The Sussex Collaborative, it is fabulous to receive this recognition of the great work the team offer in support of the Sussex business community. This month we …
Raising finance can be both an exciting and daunting time, for businesses exploring their next phase of growth and how they will fund this. Working out how much to raise, when to go externally to fund business growth rather than using internal resources, where to get the funding from, and having a plan to spend …
It’s been fantastic to see demand growing for many of our clients & in turn the need for our support, as the country opens up & we settle back into new routines or old habits! Richard Betts joined the team this month, as our newest collaborator focusing on Technology & Communications. We are all delighted …
We are living in a time where we now expect anything and everything to be available at the click of a button, so when we encounter service which is slow, products which are complicated to purchase, or companies who make it inconvenient to work with them, we move on quickly to a provider who is …
Do you understand your customers enough? Knowing what to promote to them when or the best time to contact them? Implementing a CRM into the business is a valuable investment and one which will benefit more than just the marketing team. Whether your business objective is to grow, increase the frequency of customer purchases, or …
The Sussex Collaborative was founded in early 2020, based in Horsham, becoming part of the strong and vibrant business community across Sussex. “Having previously worked together Joe, Geoff and I identified an opportunity to combine our experience, knowledge and individual networks to create a collaboration of business specialists, offering comprehensive practical business support and advice …
